ADISK

UX/UI

Creating an app to facilitate communication and efficiency for Adif railway workers.

METHODOLOGY

Design Thinking

TIMELINE

Two weeks

TOOLS

FIgma, Fijgam, Whimsical, Canva

The Challenge

The challenge at hand was the obsolete and inadequate communication tools used by ADIF workers. The resulting app revitalized communication for Adif workers, offering a more responsive and effective means to connect and collaborate.

The Research

Road Map: this useful tool would help me to define and organize the research rute.
Research Questions: To explore all potential challenges associated with working and communicating within the company.
Venn Diagram: To compare and contrast all the information adquired.
Field Research: The most effective method to know internal communication among workers was through an on-site visit. In my specific case, the location I visited was Atocha-Cercanías.
Surveys with individuals connected to the subject: those affiliated with ADIF and professionals working in the railway field.
Interviews with workers and people related to ADIF and the railway field.
With the gather information I created a User Persona and its User Journey Map.
RESEARCH FINDINGS:
- Workers generally find the technology of communication tools outdated.
- The internal information transfer is outdated, leading to additional time loss for the workers.
- Communication at specific times becomes challenging with the currently available means.

Road Map: this useful tool would help me to define and organize the research rute.
Research Questions: To explore all potential challenges associated with working and communicating within the company.
Venn Diagram: To compare and contrast all the information adquired.
Field Research: The most effective method to know internal communication among workers was through an on-site visit. In my specific case, the location I visited was Atocha-Cercanías.
Surveys with individuals connected to the subject: those affiliated with ADIF and professionals working in the railway field.
Interviews with workers and people related to ADIF and the railway field.
With the gather information I created a User Persona and its User Journey Map.
RESEARCH FINDINGS:
- Workers generally find the technology of communication tools outdated.
- The internal information transfer is outdated, leading to additional time loss for the workers.
- Communication at specific times becomes challenging with the currently available means.

Road Map: this useful tool would help me to define and organize the research rute.
Research Questions: To explore all potential challenges associated with working and communicating within the company.
Venn Diagram: To compare and contrast all the information adquired.
Field Research: The most effective method to know internal communication among workers was through an on-site visit. In my specific case, the location I visited was Atocha-Cercanías.
Surveys with individuals connected to the subject: those affiliated with ADIF and professionals working in the railway field.
Interviews with workers and people related to ADIF and the railway field.
With the gather information I created a User Persona and its User Journey Map.
RESEARCH FINDINGS:
- Workers generally find the technology of communication tools outdated.
- The internal information transfer is outdated, leading to additional time loss for the workers.
- Communication at specific times becomes challenging with the currently available means.

The Solution

THE PRODUCT: ADISK.

Application that promotes internal organization.
Consolidation of functions currently performed separately.

MVP: Internal application installed on all company phones for shift organization, incident management, and internal information dissemination.

Functionalities:

Clocking in for the shift.
Alerts and notifications of resolved and/or ongoing incidents.
Knowing colleagues on duty and available at the moment.
Internal company email.
Shifts for the current month and/or upcoming months.
Internal calls through the app.

Techniques

Briefing analysis: An in-depth examination to understand the problem, objectives and expectations.
Road Map: A visual representation of the key tasks required to achieve our final product.
Research Questions and Desk Research to build a foundation of knowledge on the matter.
Venn Diagram to compare and contrast information.
Netnography to gain insights into the culture and experiences related to water waist of online communities.
Research Plan, allowing to structure document outlining the approach, methodology, and timeline for conducting our research.
Surveys and interviews with individuals connected to the subject in order to gather insights, discover findings, and identify pain points.
Focus Group to gaining insights into user perceptions, opinions, and preferences.
User Persona and User Journey map to understand needs and find insights and pain points
Brainstorming to generate ideas of our final product.
In&Out to classify and determine the functions that our MVP will have.
Crazyeight's to generate ideas within few minutes about our design.
Wireframes: An initial look at the app through simplified visual representations.
Prototyping: Creating a simplified, interactive version of the platform.

Briefing analysis: An in-depth examination to understand the problem, objectives and expectations.
Research
Road Map
Research Questions and Desk Research
Netnography
Research Plan
Surveys and interviews
Focus Group
User Persona and their Journey to understand needs and behaviours and represent texperience with the product.
Lightning demos to get inspiring ideas for our project.
A storyboard that replicates the user's experience through visual images.
Wireframes: An initial look at the app through simplified visual representations.
Prototyping: Creating a simplified, interactive version of the app.
Testing to identify usability issues, gather feedback, and make necessary improvements.

Briefing analysis: An in-depth examination to understand the problem, objectives and expectations.
Research
Road Map
Research Questions and Desk Research
Netnography
Research Plan
Surveys and interviews
Focus Group
User Persona and their Journey to understand needs and behaviours and represent texperience with the product.
Lightning demos to get inspiring ideas for our project.
A storyboard that replicates the user's experience through visual images.
Wireframes: An initial look at the app through simplified visual representations.
Prototyping: Creating a simplified, interactive version of the app.
Testing to identify usability issues, gather feedback, and make necessary improvements.

Prototype

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ConsueloAyllón2023